FAQ

FAQ

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Réservation


  • How to book an excursion?

    You can register by clicking on the “Book online” tab at the bottom of each description of our excursions.

  • How far in advance should I book?

    A minimum of 7 days in advance is recommended. However, in high season (from the end of December to the beginning of May), this period may be extended to 20 days.

  • From what age can you participate in the excursions?

    There are no age limits for catamaran excursions (free for children from 0 to 2 years old).

  • How can I pay?

    You pay online only a deposit (€30 per adult and €15 per

  • Are there any contraindications to participating in our excursions?

    There are no restrictions regarding weight, height, age, or for pregnant women.

Schedules & appointments


  • Where is the meeting point for our excursions?

    All our excursions depart from our agency located at the Pointe du Bout marina, in the commune of Trois-Ilets.

  • What are the meeting times for the various excursions?

    North Caribbean day by catamaran: 7:45 a.m.

Meal


  • Do you make any special meals for vegans?

    For the catamaran excursion we can offer you a vegan meal.

  • Do you have children's menus?

    No, there is no children's menu, children can choose chicken or fish.

Bathing


  • Can you do the catamaran excursions if you don't know how to swim?

    Of course. First of all, you are under no obligation to go into the water if you don't want to.

  • Can we bring our snorkeling equipment (masks, snorkels, etc.)?

    Yes, absolutely. For health reasons and since the Covid crisis, we no longer provide snorkeling equipment.

Dolphins


  • Are we sure to see dolphins during the North Caribbean excursion by catamaran?

    We are lucky to be able to observe dolphins in their natural environment. They are wild animals and therefore cannot be 100% guaranteed. However, we are lucky to see them on 95% of our outings (around 345 per year).

  • Is there a good time to watch dolphins?

    No. They are present on our coasts all year round. However, they are a little rarer during the birth period (end of November-beginning of December).

  • Can you touch or swim with dolphins?

    No. First of all for health reasons (risk of transmission of diseases to dolphins) and safety reasons because they are wild animals.

Meteor


  • What happens in case of bad weather?

    Only the skipper is responsible for deciding whether the excursion is feasible.

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